Help Center

How to Connect to a Camera with the PLANIX App

Updated

Overview

The PLANIX app is your control center for both the R1 and PLANIX Pro cameras, allowing you to capture scans, manage projects, and upload data to the iGUIDE Portal. Connecting to your camera is the first step before any project can begin and is done through the app's Devices section.

This guide directs Operators to the appropriate connection workflow for their specific camera, helping ensure permissions are granted correctly so the PLANIX app can pair with the camera and begin scanning your iGUIDE project without delay.

Before You Begin

  1. Install the PLANIX app on your smart device 
  2. Fully charge the camera unit before use 
  3. Have the camera nearby and ready to power on

How to Connect

R1 Camera: Follow the steps in the How to Connect to the R1 article 

Connecting to the R1

PLANIX Pro: Follow the steps in the How to Connect to the PLANIX Pro Camera article

Connecting to the PLANIX Pro

Troubleshooting

App requesting access to your device's camera? Accept the prompt — camera access is required, especially for QR code pairing

Related Article

Still need help?

Call us at 1-855-505-1723 or send our support team a request.

Submit a request

Return to top ↑